Customer Testimonials
Jason is the best! He was patient, transparent, informative, kind, and efficient. After my initial meeting with him, I knew so much more about the vehicle my husband and I were hoping to purchase. He answered all of my questions clearly and provided further clarification so that we could make the best decision for our family. I expressed to Jason that a functional, reliable and SAFE car was the most important to us, especially just having had a newborn. When it was time to purchase a new vehicle, Jason went out of his way to send photos and videos electronically ...
I had a great experience purchasing my vehicle. Valeria Meneses was very helpful. I didn't feel rushed. She took her time explaining everything to me with no pressure. She is attentive to customers' needs. Very good dealer and great staff.
We liked working with Dan he is extremely knowledgeable we hope to continue for future.
I had a great experience purchasing my vehicle and the salesperson Valeria Meneses was extremely helpful and took her time explaining everything to me. I would give Valeria 10 stars if I could. Awesome dealer and great staff.
Dan was very professional, personable and responsive. I would highly recommend reaching out to Dan for your next vehicle. The buying process was quick and efficient. Ken was helpful and was able to secure a great financing package for me. Thank you Dan and Ken!
Helena did a terrific job in helping me to purchase 2 Yukon Denali Vehicles the same day! Very professional and highly recommended. If you go to City Cadillac Buick GMC, ask for Helena and Ken.
Elena was great. Thank you so much for help.
I had an amazing experience leasing my car KAREN HERRERA was awesome She where above and beyond all my requests and help me throughout the process of getting my new car Great service highly recommended Karen 🙌
Great experience! Helena was wonderful and a pleasure to work with. She was very helpful!
The whole process of leasing my vehicle was very efficient and seamless. The salesman Juan and finance manager Ken were extremely helpful from start to finish.
Helena was warm, receptive and extremely helpful. She made the transaction extremely easy. Would definitely recommend
Dan keys was very helpful throughout the whole process of purchasing a car. I would recommend him to my friends and family
Dan is a great salesman. Honest, thorough, personable and I found him completely trustworthy. I had an issue with the truck I bought and Dan worked hard on my behalf to get it resolved and it was. He deserves 5 stars, The dealer did the right thing with the issue and repaired it. My review is only 4 stars because the issue should not have existed in the first place. I am being kind with 4 stars since they also mismanaged communication with me about the "timing". They promised 2 days and it took 9 days. Parts shortages were not their fault, but ...
The whole service department is one of the best they’re all very kind and timely ! Thank you Sally
I had a very good experience Dan keys was very helpful in every way and made this transaction very Smooth
Really great place. All staff nice behavior. I’m glad for MONI RUZZAMAN.Thanks Everybody.
Karen Herrera is the best! She was so nice and straight forward. She helped me find the perfect vehicle for me. I went to see one car that I couldn't get. She was so patient while I looked at other vehicles and test drove them. She was very informative about every vehicle. She really knows her stuff. She's not pushy just to get a commission. She was really attentive to my needs and wants for a new vehicle. I am very, very happy with my purchase.
Thanks to the great team at City Cadillac for making purchasing an 2017 XT5 a hassle free experience. Daniel had great knowledge of their inventory and carefully worked with us to make sure we were happy with our final selection. Our Silver Cadillac XT5 is beautiful. We felt like VIPs our entire time there, never feeling pressured. Financing experience was smooth as can be. Overall experience was a 10 out of 10! We recommend buying from City Cadillac and working with Daniel.😀
I had a great experience with Daniel. He was able to work out a price that I wanted and also gave me a full detail tour of my new 2021 CT5!
The service was great. Dealer was straight forward from the start. We were and will be returning customers.
My salesman definitely worked with me and gave me the best offer out there. He made sure I was taken care of and gave me a full detailed tour to my new car. Will be making another purchase in the upcoming weeks!
Thank You Karen Herrera for making me feel special in this big process of getting my XT6. Karen Herrera was patient and fast by getting all the details done. I Definitely recommend Her if you buying a vehicle in City Cadillac Long Island City.
I’m always skeptical of dealership service departments (because it feels like they try to take advantage of you and your wallet!) but I’m glad I brought my car into City Cadillac. They throughly explained to me what was going on and I didn’t feel like they were trying to get over on me. Cherise went out of her way to explain everything that was going on with my car and my options for repairs. She was exceptional and I’m glad that she was there to put my mind at ease. I will definitely bring my car ...
Recently was in for service on my GMC. My first time ever at a dealership which at first I was worried about after hearing all the dealership horror stories. So glad City Service was no horror at all! In fact the team was helpful and understanding. Each of them from the young man who helped me move my car to my service advisor even the cashier was pleasant. This team is amazing! Extremely thankful to the crew there! You guys have a customer for life!
Thanks to the great team at City Cadillac for making purchasing an 2017 XT5 a hassle free experience. Daniel had great knowledge of their inventory and carefully worked with us to make sure we were happy with our final selection. Our Silver Cadillac XT5 is beautiful. We felt like VIPs our entire time there, never feeling pressured. Financing experience was smooth as can be. Overall experience was a 10 out of 10! We recommend buying from City Cadillac and working with Daniel.
It was an excellent and easy experience. We flew in from Michigan and got the car all with in a week of initial contact. Go City Cadillac
Very professional and very helpful. They helped me find the right car in the right time and I love the car. I will recommend it.
good experience friendly customer service! John was extremely helpful with everything that I needed to deal with from start to finish Thanks John!
Karen Herrera finds me right car in right time. I was serching for car over 2 months including other Cadillac Dealers. She is easy going and very helpful. She made me so much easier in my decision. And City Cadillac has full power to find any car than other Cadillac dealers. If you are financing don't just trust whatever the finance guy says calculate upfront to find the accurate numbers.
Karen Herrera finds me right car in right time. I was serching for car over 2 months including other Cadillac Dealers. She is easy going and very helpful. She made me so much easier in my decision. And City Cadillac has full power to find any car than other Cadillac dealers. If you are financing don't just trust whatever he says calculate upfront to find the accurate numbers.
Came to City because they were the only Cadillac in the region with the car I was looking for. Jason Taveras excellent, super easy to deal with, got the deal I was looking for. Thank you!
Helena Zadeh was very helpful. She is an outstanding saleswoman. Helena is so friendly and knowledgeable . I love the car... so happy to deal with City Cadillac my second time around. Thank you for all your help... one happy customer...
I was looking to purchase cadillac esv, helena and tatiana got a platinum esv for me. I just picked up my vehicle from city Cadillac. Im very happy with the service.
Dan is a very nice guy, most helpful . When I’m ready for my next car I would go to Dan . He’s the man.
City Cadillac are the best hands down. It starts with their owner all the way down. You simply will not experience better service ANYWHERE.
Love the car. He was very helpful and honest. Great guy to work with. I would recommend people to come to him to get a good deal
Very professional very helpful I was very pleased I will recommend my friends Outstanding service They take care of A lot of the business to keep you from running around
Valeria is the best sale lady in the world
Great service highly recommend not to waste your time and go straight to Helena she's giving the best Professional Approach about buying a car
Karen Herrera is a 5 star saleswoman. She is so friendly , sweet and knowledgable ! She is not pushy but also gets the job done . She made my first time experience so much fun . Thank you for everything ❤️
Karen is a 5 star saleswoman. She is so friendly , sweet and knowledgable ! She is not pushy but also gets the job done . She made my first time experience so much fun . Thank you for everything ❤️
Great staff and management
I recently financed my first car here with the help of Karen Herrera. She was very helpful and sweet. I honestly came into this place not knowing what to expect for a first time car buyer but was very satisfied. The manager John was also nice and helpful. I would definitely recommend this place. Thank you!
Mr keys was a very understanding and personal man. Who gave his all into helping you with every need. I truly recommend him for anyone to do business with. Keep up the good work and best wishes to you Mr. Dan keys.
Helena was extremely professional and knowledgeable. The atmosphere was very relaxed I felt absolutely no pressure when trying to make a decision. I will definitely refer friends and family. I am ecstatic with my purchase. Thanks Helena you’re amazing
I was a little Frustrated at first, But Dan Keys came through and help me purchase the car I wanted... Thank you Dan for all your help.. I’m very very Happy 😃
I buy 2020 Escalade and was very happy with the sale and his team , salesman muni really went out of his way to ensure I am fully satisfied, I will highly recommend anyone to buy a car from here.
Dan keys was great to work with and made the process of purchasing a vehicle out of town an easy process. I would definitely work with Dan again.
Seemless process, worked with customers service first, no games, they gave me the price, the car was in excellent shape. Dealt with Dan Keys till the end he also made the process seemless. Had a great experience over all.
Valeria in sales was a pleasure to work with. This is my second vehicle from City Cadillac and I will return again. Thank you very much
I'm so excited and pleased that Mr Dan Keys at City Cadillac has worked hard in getting me in my dream car
Your sales associate Jasmine was great, Jasmine walked us through the whole process and was on point on every thing we asked, Jasmine is a credit to your company, being in business myself its very difficult to find an associate like her.
I just had my Terrain serviced. Very professional and friendly team. The facility is clean and very close to the city. See you again soon.
We worked with Dan Keys to purchase a 2020 Cadillac XT5. Dan was great to work with. He Provided the answers when we asked questions and was always Helpful.
I initially was hesitant to go to City Cadillac but after traveling long hours to reach Greenwich Cadillac for years, I decided to try a Cadillac dealer closer to my home in Brooklyn. Luckily, my wife and I found Jason Taveras who was especially attentive to our requests and found us a beautiful car to go home with at a great deal! Simple, no hassle transaction. To top it off, Jason called to check up on how I was liking the car. Well let me tell you this Cadillac is a spaceship and Jason doesn't work for NASA.! Ha! ...
KATHY at the service department at City Cadillac is phenomenal! she was very attentive and sincere on making sure my vehicle was getting taking care of and my stay was most pleasant. took me to meet the mechanic who was servicing my vehicle and made sure I had a nice loaner to drive in until my vehicle was returned. Thank You Kathy! GREAT JOB!
Dan was absolutely amazing he made the process nice and smooth and gave me an amazing deal.
Everyone was very nice and helpful, I was very pleased with the great customer I received specially Ms. Jasmine Morales for going the extra mile to satisfy my needs due to it was a birthday present for my wife. Thank you very much!!!
Daniel was a great salesman,didn’t know what I really wanted he showed great patients an knowledge about every car I looked at(at least 4 cars)befor I found the one I wanted.this was my second lease with them an plan on going for a 3 peat once this one is up as well.highly recommend him for anything at that dealership….
Excellent job! Dan got the job done and went the extra mile for us! My daughter’s first car. He made the experience the best!
I had the best experience with Jesus Rosa at City Cadillac. From his patience with me as I figured out what type of car I wanted down to answering every question I could come up with, he was with me every step of the way. He explained everything in detail and made sure I knew exactly what I was getting. Let's face it, that is sometimes extremely rare when shopping for a car. A week after I took home my new car, I realized I left something in my old one and he helped me track down my old ...
I had the best experience with Jesus Rosa at City Cadillac. From his patience with me as I figured out what type of car I wanted down to answering every question I could come up with, he was with me every step of the way. He explained everything in detail and made sure I knew exactly what I was getting. Let's face it, that is sometimes extremely rare when shopping for a car. A week after I took home my new car, I realized I left something in my old one and he helped me track down my old ...
The salesman Erick and the finance guy were top notch and truly professional. First time buying a car without the hassle, haggling or back and forth. Made this experience easy and enjoyable....Thank you Gentlemen.
For any family a vehicle purchase is a big investment that you want to get done right. You cant do that w/out the right people. My husband and I had went to a couple others before stepping here and all were rude and paid no attention to us. Even though the vehicle we saw online was the incorrect one they had a nice choice of others and what made us stay and try was Anthony Oropeza’s interest in trying to help us find what we wanted . He was extremely helpful, respectful and not pushy ! We felt important as ...
For any family a vehicle purchase is a big investment that you want to get done right. You cant do that w/out the right people. My husband and I had went to a couple others before stepping here and all were rude and paid no attention to us. Even though the vehicle we saw online was the incorrect one they had a nice choice of others and what made us stay and try was Anthony Oropeza’s interest in trying to help us find what we wanted . He was extremely helpful, respectful and not pushy ! We felt important as ...
Just got my new Cadillac XT6 . Very happy with the work that has been done. Thanks to Jasmine helping me out all this time. She’s been great.
I walked into City Cadillac showroom to see what kind of deals they had. I first met with Anthony who introduced me to the Cadillac XT5. He was extremely courteous and respectful of my needs. As he was going away on paternity leave, Helena Helped me with finalizing my car pick. I was very impressed with her professionalism and her kind nature. She never tried To up sell me any service and in fact worked very hard to get the best value for my budget. I am very happy with my decision and City Cadillac has got a customer for ...
Karen Herrera met me when I went to lease a car. She was extremely helpful and professional. I leased a 2021 GMC Terrain. She was very pleasant and kind. I have been going to City Cadillac for many years and will go there again. John Randazzo was also a great help.
I have been going to city Cadillac for many years there service is beyond excellent always treated with respect and kindness sales representative Juan was very helpful and treated his position with the up most respect I recommend this dealership any time
My sales person was Valeria Manesses she was so helpful and professional. She try so hard to drive home the same day The rest of the persons very kind. I’ll recommend to any of my friends
We have been City Cadillac customers for years. Always completely satisfied with sales and service. Recently Daniel worked with us to complete a new lease. Awesome. Highly recommend.
Thanks to Daniel Fagadar I got the 2021 Gmc Terrain that I was looking for.....He went above and beyond to locate the exact color, style, and details that I was looking for...I recommend you see Daniel for his great service..He was a pleasure and a nice guy too.
Dan did a wonderful job explaining everything to me he treating me like family. Love the car thanks Dan and City Cadillac the car is awesome
Daniel is a great dealer. He helped me find the right car to purchase and made things easier for me. I absolutely appreciate everything done to help me get the car I wanted.
After a bad experience at a nearby dealer, I was hesitant and reserved when I came into City Buick GMC to test drive an Acadia. My reticence was unwarranted – Jason Taveras was was a true professional, not pushy at all, and focused on building a rapport and learning about me and what I was looking for without pressuring me. After that, the entire process was a breeze. They didn't have the exact car I was looking for but Jason left no stone unturned in finding it. They even found one with a better package than I was looking for ...
My first Cadillac. A perfect experience. Helena was knowledgeable, friendly and accommodating. Never felt pushed or rushed. Can't recommend her or the dealership enough.
Can't say enough about city Cadillac. Juan Ceaca the sales professional and John Randazzo the General manager treated me like family. Great deal,great car.Beautiful experience. I picked up my car on my birthday. These two guys made it special.All the best to you both and thank you.
Can’t say enough about city Cadillac. Juan Ceaca the sales professional and John Randazzo th general manager treated me like family Great deal great car,fantastic experience.Picked up my car on my birthday.They made it special.What a pleasure.Thanks guys
Karen Herrera was fantastic, got car I want with rate I wanted. Highly recommend Karen. Karen shows great customer service and care. She is very passionate about the work she does.
Thank You City Cadilla!! My first time Pre- owned GMC Terrain, excellent service, I was in good hands with Mr. Dan!! Visir them and see.😍😍😍😍
Apr 29, 2021 I just purchased a new 2021 Buick from Jason at the dealership. Jason was excellent, very proficient, knowledgeable and extremely easy to work with. It was a pleasure to work with him and the experience was one of my best car purchase experiences. The dealership and Jason is highly recommended.
I just purchased a new 2021 Buick from Jason at the dealership. Jason was excellent, very proficient, knowledgeable and extremely easy to work with. It was a pleasure to work with him and the experience was one of my best car purchase experiences. The dealership and Jason is highly recommended.
Purchased a 2021 Envision. Our salesperson Jason Taveras was very attentive and professional. He listened to what we wanted and led us to the right car at the right price. I would strongly suggest that you work with him if you go there. This is our 4th Buick.
I'm very thankful for the exceptional service provided by service representative Cherise and my assigned mechanic. I'm moving south and hope I find the same exceptional service that I am accustomed to.
Dan Key was the best salesman I have met in a long time. He was professional and patient. The finance team was great as well
I want to thank everyone from City Cadillac from the moment you walk in everyone was professional specially the sales person Jesus Rosa Thank you for the hard work you do for the people who are looking for cars I would recommend everyone to see Jesus rosa
Dan Keys is the man,he knew everything about the car. Got the financing In 5 mins, as well as preparing the vehicle took all of 30 mins. Thanks again, KS
Today, I had to do something I’ve never thought I would have to do. Due to some reasons beyond my control, I had to surrender my lease on my 2018 GMC Terrain seven months early. Times are hard on this boulevard right now and I just had to do it knowing the financial implications. I explained my situation to the Manager, John Randazzo and he had me work with one his Salesmen, Dan Keys on this process of lease surrender. I was beyond stressed out about this whole ordeal. At the end of our discussion and car inspection, we were ...
EXCELLENT SALES, FOUND THE EXACT CAR AND COLORS I WANTED
I have to say that I have dealt with at least 6 different dealerships from other brands and this location was one of very few to be as transparent, friendly and courteous to my needs. I will be back again! Thank you Helena and John!
The service was phenomenal. Helena Zadeh was a great sales person to work with . She had as much taken care of as possible. My family and I have been leasing or buying from City for many years and will probably continue. She is one person that I will continue to associate with as long as I come there. By the way, I come all the way from the Hartford area to purchase. Thank you again. Mr. Moffo
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